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Legal and Regulatory Information
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THUS is a Public Electronic Communications Network (PECN) provider and is subject to the General Conditions of Entitlement published under the Communications Act 2003. This page provides links to information that we are obliged to provide under these Conditions of Entitlement and other regulations:

Customer Interface Specifications

THUS Policy: Non Payment of Bills by Customers

  General Code of Practice (135K)
  Fixed Telephony Services Code of Practice (139K)

Any regulatory queries should be addressed to:

Regulation and Interconnect
THUS plc
1-2 Berkeley Square
99 Berkeley Street
Glasgow

or email regulatory@thus.net

Contact information for Demon can be found here.



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