Overview

Whether your business is looking to set up new office sites or locations, enable home or off-site working, or to update your existing telephone infrastructure, THUS Hosted IP Voice provides a flexible, scalable alternative to traditional costly PBX phone solutions. Our solution fits the phones around the needs of your business, rather than forcing your business to work around the old-fashioned PBX Switchboard. Our fully hosted solution offers everything that a PBX system provides and much more. You will enjoy familiar services such as call hold, call transfer, and voicemail, with a whole range of capabilities to bring your telephone system up to speed with your growing business.

Our solution is hosted in the ‘cloud’ – so your complete telephony system is securely managed via the Internet, removing the need for each site or location to have its own telephone system. With no switches to manage and maintain, you can save on operational costs and free-up capital for investment elsewhere. Everything is manageable through the THUS Service Portal, an easy-to-use web interface that gives you full control over your phone services. Alternatively, you can choose a fully managed telephony service where our dedicated team of experts will set up and manage your chosen services for you.

Benefits

• Eliminate maintenance costs – a hosted solution that removes the cost of PABX installation as well as associated engineering and maintenance costs.
• Simple deployment – the only hardware required is an IP phone for each user. Our mass deployment technology makes the configuration process as simple as just uploading a configuration file and plugging in the phones.
• Professional and scalable – a centralised telephony system supporting distributed workforces, home workers and staff on the move.
• Competitive call rates – all internal calls are free, including calls between sites, offering significant and immediate savings.
• Stay in control – THUS Service Portal gives you total control over system functionalities that can be assigned to your people depending on their specific needs.

Technical features

• Intelligent call forwarding
• Call barring
• Voicemail management
• Call recording
• A personal conference for each user
• A screen-based Switchboard facility with its own conference manager

The service also offers the normal PABX functions such as:

• Answering incoming calls
• Putting callers on hold
• Transferring calls to other users by ‘warm’ or ‘cold’ transfer

FAQs

What about call costs?

We will propose a tariff that saves you money and calls between your sites are completely free.

Can I keep my existing phone numbers?

Yes we can port your geographic numbers to our platform and then you can enjoy all the flexibility normally associated with a non-geographic number in terms of call handling.

Not all of my PABX equipment needs replacing – how do you handle those?

Existing PABXs can be connected to our Hosted IP Voice product using a companion product – SIP Trunks. You’ll have the same flexible call handling and free calls between sites over all your lines.