• Comprehensive portfolio of data centre services across the UK which is the most efficient use of energy and removes the heartache of building your own data centres and heavy capital expenditure.
• Co-location delivers highly available, high-performing, secure data centre facilities that support your mission-critical server and storage components.
• Our data centres are designed to meet or exceed the availability requirements of the Uptime Institutes Tier 3 Standard.
• Increase productivity – free yourself from the day to day hassles of managing your platform’s connectivity and environmental issues.
• Peace of mind – Resilient power and cooling systems coupled with Government grade physical security ensures that your IT infrastructure is kept running 24 hours a day, 365 days a year.
• Better customer experience – you benefit from consistently high availability, plus high-speed access to your content, regardless of the number of users, giving your customers a better experience every time they visit your site.

The Co-location service is ideally positioned for customers who are looking for a secure physical environment to host their servers and as part of a combined opportunity for IPVPN and Ethernet Wireline, i.e. customers who are looking for one supplier for these requirements.

The Co-location solution includes the following key service elements.

* Facility Services – the provision of space, power & cooling within our Data Centres.
* Internet Access & Bandwidth – connectivity to the global IP backbone.
* Hands & Eyes – key services from our on site engineering staff.

Facility Services

The core element of the Co-location service is the provision of space, power & cooling within one of the Data Centres.

The Customer can choose from the following options:-

* Space – the customer is provided with data centre space into which their equipment can be installed.
* Single Cabinet – the customer is provided with a standard 19” cabinet with sidewalls, and front and back locking doors. The cabinets are located in shared areas, within the Data Centres, which are accessible by other customers.
* Cage – the customer is provided with a standard or bespoke designed cage with rack and power options designed to meet the exact requirements of the customer.

The following facilities and systems are used to support all Data Centres where Facility Services space is provided:-

* Redundant air conditioning system.
* Physical access to each Data Centre that is controlled, 24 hours a day, 7 days a week.
* Early fire detection system & fire suppression.

The Service includes the following:-

* Installation of the single cabinet or cage within one of our Data Centres.
* Installation and provision of a redundant power supply.
* Supply of electricity up to the capacity of the power circuit as ordered by the customer.
* Installation and provision of a redundant pair of power distribution bars to each single cabinet or rack, providing at least 8 IEC sockets, each supporting at least 10 A, per power distribution bar.
* Access by the customer at any time (24 hours a day, 7 days a week), subject to twenty four hours prior notice by the customer.

Additional Service options are available, including:-

* Installation and provision of additional power.
* Installation and provision of an additional wiring patch panel.
* Remote ‘hands and eyes’ service.

Internet Access

Internet Access provides connectivity between the customer’s Co-location solution and the public Internet, via the Data Centre infrastructure.

Internet Access provides:-

* Installation of the connection(s) from the customer’s Co-location solution to the Data Centre Infrastructure.
* Setup and maintenance of IP addresses and routing for the customer’s solution.
* Hosting and maintenance of domain names on THUS DNS servers.
* Connectivity to the public Internet.

Remote Hands & Eyes

Remote Hands & Eyes includes engineering resource to support Co-location customers who require on-site activities to be performed on their behalf. Examples of the type of work undertaken are:-

* Reboot or cycle power to customer managed equipment.
* Visually inspect any equipment or cabling and report on its state to the customer.
* Connect any standard display equipment to the customer equipment and report the contents of the screen, input information as instructed by the customer.