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Virtual Dedicated Exchange
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Overview | Benefits | Options & Features | Technical | Product Sheet
Overview
THUS' Virtual Dedicated Exchange provides a fully managed Microsoft Exchange service created for customers whose business-critical messaging and collaboration systems require the highest level of availability, performance and security, but who don’t want the financial and operational burdens associated with managing their own systems. Our solutions enable your mobile workforce to keep connected whilst they are on the move, and can contribute to flexible working across multiple locations to save your business time and money. 
Benefits
Instant access to the service with no upfront capital investment
Make sure your organisation is always on by providing secure, reliable access to business-critical communications
Manage risk with spam and virus protection, helping to eliminate threats before they reach your network
Fully managed service with 99.5% uptime Service Level Agreement
Automatic backup and 24/7 support
Can assist you with achieving your regulatory compliance and corporate policy obligations
Reduce cost and complexity by integrating your existing email infrastructure and deploying quickly without any upfront capital investment
Lower total cost of ownership (TCO)
Control and visibility via an online service management portal, allowing you to see key monitoring data and raise or track tickets with the 24/7 support centre

Service Options and Features
The service’s virtual infrastructure consists of:
Microsoft Exchange, Microsoft Outlook and Microsoft Windows platform licensing
Microsoft Outlook client support
Microsoft Outlook Web Access (OWA)
Microsoft Outlook Mobile Access (Microsoft Windows Mobile 5)


Virtual Dedicated Exchange provides a full Microsoft Exchange 2003 system and Microsoft Exchange Server 2003 with the following features:
Personal Mail Folders
Personal Contacts
Global Address List
Shared Folders
Shared Calendars
Shared Contacts
Shared Tasks
Public Folders
Mobile Device Access
Outlook Web Access
Outlook Client Access – includes Outlook client license (for subscribers only)

A three-server Microsoft Exchange 2003 configuration (consisting of a front end server, a mailbox server and a global catalogue server) supports up to 1000 Microsoft Exchange mailboxes. Full mailbox functionality is available through Microsoft Outlook Web Access along with support for Windows ActiveSync for email, calendar and contacts. Each user's mailbox is 500MB, and an additional optional 20GB datastore is available per customer.

Feature Details
Virtual Dedicated Exchange Filtering Real-time threat prevention features

Multi-layer antispam and antivirus

Customised content and policy enforcement

Virtual Dedicated Exchange Continuity

Uninterrupted email accessibility

Rapid recovery from unplanned disasters and network outages

Thirty-day rolling historical email store

Weekly backup of Microsoft Exchange data

A weekly full backup to protect Microsoft Exchange message stores

Online message recovery

Five days of messages kept online for easy recovery


The following Virtual Dedicated Exchange options are available:
Additional Storage: additional 20GB datastores are available
Virtual Dedicated Exchange Archiving: provides email retention for help with regulatory and compliance requirements, with customised report generation, spam filtering before archival and rapid, fully indexed, searchable archive
Virtual Dedicated Exchange Encryption: provides policy-based email encryption from sender to recipient, with intuitive interface and no public and private key management


Technical Features
Tier Hardware Software
Virtual Web Tier Exchange Front-End Services
VMware Virtual Machine
Single vCPU
2GB vRAM
16GB vDisk
MS Windows Server 2003 Std
MS Exchange 2003 Server Enterprise
- OMA
- OWA
- SMTP
Antivirus OS agent 
Monitoring Agents
Virtual Data Tier Exchange Server
VMware Virtual Machine
Single vCPU
2GB vRAM
16GB vDisk (OS+App)
vDisk (for mailboxes) – size depends on the number of subscribed mailboxes
MS Windows Server 2003 Enterprise
MS Exchange Server 2003 Enterprise
Veritas NetBackup Exchange Agent 
Antivirus OS agent
Monitoring Agents
Domain Controller
VMware Virtual Machine
Single vCPU
1GB vRAM
16GB vDisk (OS+App)
MS Windows Server 2003 Standard
- Active Directory
Antivirus OS agent
Monitoring Agents
Security tier Cisco Virtual Firewall N/A



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