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Calls
To contact a product advisor:
  0800 027 0418
  thuscorporatesales@thus.net
Overview | Benefits | Features | Technical Info | Further Information
Overview

Calls & Lines from THUS is designed to offer businesses of every size easy-to-access call savings and e-billing services, while retaining your BT telephone lines and telephone numbers. 
The service is ideally suited to small or medium-sized businesses that require highly competitive call costs, coupled with sophisticated call analysis facilities and high-quality voice communications. For larger customers using our Direct Voice service at their main sites/offices, Calls & Lines provides an ideal solution for smaller satellite locations.

Plus, if you need high-speed internet access alongside high-quality voice communications, we offer a range of high-speed internet access solutions under our Demon brand. Click here for more info.

Benefits
Offers a competitive tariff package, delivering the best value to your business by automatically reducing the cost-per-minute charges.
Quick and easy to set up - start saving within a couple of weeks.
Maximum reliability through a sophisticated, constantly monitored network.
High levels of customer support.
The service can be set-up across an individual site, multiple sites or on individual telephone numbers.
Ability to view and analyse your bills online.
Quality of Service – with THUS, you can rely on our high-quality service. The extensive range of services offered are developed by THUS – an organisation whose processes and procedures are certified to the highly respected international quality standard, ISO 9001:2000.
Features
Flexible, ultra-easy connection.
With Calls & Lines, you use your existing analogue or ISDN line from BT to connect to the leading-edge THUS national network and benefit from our money-saving tariffs.

In the past it would have been necessary to have new dialler equipment installed, your PBX re-programmed or remember to dial a four-digit access code in front of every call you made, if you wanted to change from your existing supplier.

The introduction of carrier pre selection (CPS) in 2002 changed this. Now all you need to do is sign up to THUS Calls & Lines and your calls will be automatically re-routed over the THUS network, without any need for equipment change at your premises. This eradicates the threat of calls going over BT’s network in error owing to faults relating to hardware.

However, if you would rather access our network using your own equipment, we can offer you alternatives that enable you to benefit from our competitive call tariffs. 
Technical Info

Indirect Voice previously used access codes to route calls away from BT. These (1xxx) codes were either manually dialled by the customer or generated automatically by equipment within the customer’s premises.

Carrier pre selection (CPS) still uses the concept of access codes, but the access codes are implemented at the exchange rather than the customers’ premises.

As the call reaches the exchange, BT’s systems can identify the call, with the aid of the access code, and route it over the relevant operator’s network. These 8xxx codes are administered by Ofcom and are only available to a licensed CPS Operator. CPS is a more effective and efficient way of re-routing calls. 

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