| Shared services and collaboration |
Benefits |
THUS services |
| In line with current legislation, there is a requirement for Government agencies to collaborate on projects and share their resources. By creating virtual communities, experts from within Government departments can be combined with those from both academia and the private sector to ensure that every interested party has access to up-to-date information, whether it is science, engineering technology or economics. |
 Improved satisfaction
Faster development
Gather data from
multiple sources
Improved knowledge
transfer and
management
Increased Business
Intelligence
Increased
collaboration
Greater productivity
Reduced support costs
Reduced project
duplication
|
Private
Access
Broadband (PAB)
LAN
extension services
Storage
networks
Secure
Remote Access
MPLS
IP VPN
Next-generation
networking
Enterprise
Hosting
Non-geographic
number services
Web
portals
IVR
platforms
Conferencing |
| Citizen and business centric government |
Benefits |
THUS services |
| Services enabled by IT are required to be designed around the citizen or business, not the provider of those services. In addition, they must be provided through modern, co-ordinated delivery channels. The key aim of this is to allow both citizens and Government agencies easy and multiple access to resources, whether it is via the Internet, email, phone, information kiosks or face to face. |
Increased customer
satisfaction
Improved data
management
Consistent delivery
Open access systems
|
MPLS IP VPN
Private Access
Broadband (PAB)
Storage solutions
VPN
solutions
WAN Ethernet
solutions
Non-geographic
number services
|
| Accountability and compliance |
Benefits |
THUS services |
| It is vital that citizen-centric Government is accountable to the public on all aspects of Government activity. On top of this, Government needs to manage information efficiently and effectively, particularly given the requirements of the Freedom of Information and Data Protection Acts. Consequently, the Government needs to balance the need to record, store and quickly access vast amounts of information while, at the same time, ensuring absolute security of every individual citizen's information. |
Integrated and
optimised
communications
Collaborative
planning
Improved
implementation of
new technology
Compliance
Enhanced efficiency
Increased customer
satisfaction
|
Outsourced managed
solutions
Asset management
Voice Services
MPLS IP VPN
National Ethernet
Internet over Data
IP
infrastructure
Storage solutions
|
| Remote access and flexible working |
Benefits |
THUS services |
| Many officials don't work in just one location and consequently remote working is now a practical necessity. Real-time, any-time remote access to information and a reduced reliance on paper-based records give real efficiencies. Flexible working also reduces the need for fixed office space and therefore specifically helps meet one of the overall efficiency aims of the UK Government's 2004 spending review. |
Reduced support costs
Improved employee
satisfaction
Increased productivity
Staff retention
Virtual working
|
Outsourced managed
solutions
Mobile solutions
Asset management
Voice
services
MPLS IP VPN
National Ethernet
Internet over Data
Private Access
Broadband (PAB)
Audio conferencing
|
| Efficiency and cost savings |
Benefits |
THUS services |
| The 2004 Gershon Report set out exacting efficiency targets as well as changes in work practices for all public sector bodies. IT initiatives are one of the keys to achieving the report's challenging targets. Systems consolidation and flexible working will certainly help in this process, but another major element for costs savings comes from efficient procurement. Using e-procurement, technology-enabled business processes can reduce the cost of every part of the procurement process. In particular, e-procurement technology will improve supply chain management by increasing the speed of procurement, enhancing decision making and the management of contractual documentation. |
Reduced costs
Enhanced efficiency
Enhanced customer
satisfaction
Better relations with
suppliers
Enhanced employee
satisfaction
|
IP Infrastructure
Next-generation
networking
Asset management
Storage solutions
Outsourced managed
solutions
|
