| Systems consolidation and efficiency |
Benefits |
THUS services |
| Where the communications systems of the emergency services have grown organically over a number of years there is now a pressing need for integration. By combining voice and data networks, via an IP network based infrastructure, considerable cost savings can be made and the deployment of a much wider set of applications is possible. Examples of cost saving include using VoIP over internal networks rather than breaking out to the PSTN network when calling between offices in the same organisation. Systems consolidation will become even more pertinent with the planned merger of Fire authorities. |
 Improved customer
satisfaction
Faster system
development
Gather data from
multiple sources
Improved knowledge
transfer
Increased Business
Intelligence
Increased
collaboration
Greater productivity
Reduced support costs |
MPLS IP VPN
Private Access
Broadband (PAB)
Storage solutions
Next-generation
networking
VPN solutions
WAN Ethernet
solutions
Outsourced managed
solutions |
| Real-time access to information |
Benefits |
THUS services |
| The availability of real-time, up-to-date information is critical to the emergency services, and can be literally the difference between life and death. Emergency services are set very exacting response times, so timely information is absolutely vital. Cutting-edge communications and networking systems are the critical element required to achieve this. Combined with the efficient deployment of staff, both on the front line and in the back office, IT solutions can perform a vital role. |
Increased customer
satisfaction
Increased efficiency
Risk reduction
Reduced response
times
Improved data
management |
MPLS IP VPN
Private Access
Broadband (PAB)
Storage solutions
Next-generation
networking
VPN Solutions
WAN Ethernet
solutions
Mobile solutions
|
| Accountability and confidentiality |
Benefits |
THUS services |
| One of the key elements of the
emergency services is being accountable to the public on all aspects of activity. In addition, the emergency services need to manage information efficiently and effectively, particularly given the requirements of the Freedom of Information and Data Protection Acts. Because of this, different services need to balance the requirements to record, store and quickly access vast amounts of information but, at the same time, ensuring absolute security of the information about each individual citizen. |
Reduced support costs
Future-proofed
networking
Optimised and
integrated
communications
Collaborative
planning
Compliance
Enhanced efficiency
Increased customer
satisfaction |
Outsourced managed
solutions
Asset management
Voice services
MPLS IP VPN
WAN Ethernet
solutions
IP infrastructure
Co-location facilities |
| Remote access and flexible working |
Benefits |
THUS services |
| Given that time is of the essence for emergency services, a particular problem in recent years has been the need to disseminate information to remote personnel quickly and efficiently, especially in non-urban areas, in the event of emergencies. IP-based technologies, such as Private Access Broadband, can enable this deployment to happen more quickly than with older connectivity solutions such as dial-up or leased lines. Similarly, allowing senior staff to have remote access allows for flexible working, thereby increasing productivity and enhanced staff morale, which may lead to greater staff retention. |
Reduced support costs
Optimised and
integrated
communications
Collaborative
planning
Increased productivity
Staff retention
Virtual working |
Outsourced managed
solutions
Mobile solutions
Voice services
MPLS IP VPN
Private Access
Broadband (PAB)
WAN Ethernet
solutions
Virtual Private
Networks
IP
infrastructure
Audio conferencing
|
