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Health
We don't just talk about the public health sector - we work closely with health authorities to better understand organisational and strategic aims.
Health | Challenges | Customers | Sector checklist
Challenges
Modernisation and enhanced efficiency
The drive for modernisation and efficiency covers all areas and levels of the NHS, from back-office administration to front-line clinical care. A major part of this involves transferring from paper-based to computer-based records in order to decrease duplication and to increase automation.
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Real-time and secure information delivery
The many paper-based systems in today's NHS make it unnecessarily difficult for a team of medical experts to have a complete, up-to-date 'single view' for patients. Such an approach could greatly enhance the quality of care and would also reduce the possibility of medical errors occurring.
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Accountability and demonstrating value for money
The NHS must not only offer the highest levels of care at the lowest cost, it also needs to demonstrate this clearly and openly and also demonstrate that it takes the utmost care in protecting the confidentiality of patients. Timely data storage and retrieval of information are vital.
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Patient choice and power
Patients are becoming more discerning, often requiring that care is delivered at their convenience rather than that of health authorities. Patient empowerment, including access to accurate information on ailments and treatments will help patients manage preventative care, helping to reduce overall costs.
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