Back to thus.net homepage
Home | Public sector | Local government | Challenges | Automated interaction ...
Local government
THUS is committed to helping our local government customers exploit innovation and service in communication to compete more effectively.
Local government | Challenges | Case studies | Sector checklist
Challenges
Automated interaction

THUS is helping local authorities achieve their e-government objectives by helping to improve collaboration between different functions and levels of government.

You want:

Consistent quality of service.
Greater levels of reliability.
Localised control of communication.
Consistent delivery.
Better knowledge management around the organisation.
More satisfied customers.
Better data quality and control.
Open access systems.

How THUS can help:

Private access DSL (PaDSL) service gives you all the benefits of broadband on your own virtual private network.
You can extend local area networks around the organisation through THUS’s LAN extension service, without affecting performance levels.
Highly sophisticated storage networks give local authorities high levels of service availability and load balancing, improving the accuracy and availability of information to customers and staff in real time.
THUS secure remote access helps staff working from home or away from a traditional office keep in touch with what's going on.
A highly secure, high-speed MPLS IP VPNs let local authorities keep a seamless flow of real-time information between different levels of government, and with agencies, partners and customers.
Disaster recovery can help to protect local authorities against threats to the corporate network.
Advanced server hosting from THUS gives local government organisations the reliability of dedicated hosting with high levels of availability and flexibility.
THUS provides 0800, 0845 or 0870 numbers with sophisticated call control services that let you track where, when and how your calls come in.
THUS offers the ability to build web portals to improve cross-organisation communications.
Interactive voice recognition (IVR) lets local authorities handle and route calls to the right place, every time.
City Ethernet from THUS lets local authorities connect different sites and functions, providing the tools for true joined-up government.


> Back
Our National Network
THUS' next-generation telecommunications network runs the length and breadth of the UK.

Find out more

Products and solutions
Check out our wide range of products, services and managed solutions.

Find out more

Email alerts
Get THUS press releases, London Stock Exchange and AGM email alerts.

Find out more

Media centre
Get the latest press releases about THUS.

Find out more